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Frequently Asked Questions

At what times are the check-ins and check outs?

Check-in (arrival in the apartment) is possible from 3 p.m. and check-out (departure from the apartment) must be done no later than 11 a.m. Very early departures and very late arrivals are possible.

How can we park?

parking is not included, the reservation. You can use the parking for a short period just for carrying your luggage inside.

Are towels and bed sheets provided in the apartment?

Yes we provide towels and bed sheets.

Does the price include a cleaning service?

Cleaning charges are mandatory for all reservations.

Are the beds made?

Yes, your beds are prepared on your arrival and you have towels and basic necessities.

Is there Wi-Fi ?

Yes, you have free access to High Speed WIFI in the apartment.

Will I receive an invoice after the check-out?

Yes, we will give you an invoice by e-mail at the end of your stay if you request so.

Cancelation policy

No refund will be made in case of cancellation 7 days before your arrival in the apartment.

Are animals allowed in the apartments ?

Animals are not allowed in the apartments

Can I smoke in the apartments ?

Smoking is strictly forbidden in the apartments.

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